Customer Service in Mexico

It's better than in the US.  It's not as good as the US.  It's a bit of both.

First of all, the US probably beats most countries in terms of efficiency.  We are all about getting more things done in a shorter period of time.  Hurry hurry, get this to the customer right away.  Don't keep them waiting.

So, yes I do miss the fast service and the attention to efficiency..like having more than one register open, when there are 10 people waiting in line.

However, because of the understanding of the class differences, service providers sort of "know their role" and will go out of their way to help and don't act like you are treating them as inferior.  In general, service providers take care of everything...ask your server for anything you want and he or she won't roll his eyes at you, or spit in your food.  The culture is so service oriented, that in my school cafeteria and Starbucks, people leave their lunch trays and empty coffee cups on the table as their leave.

My favorite category of service is taxi drivers.  They are usually so polite, they never blabber on their cell phone while driving, never argue with you, and always hold the door open.